Responsible Gaming
Our Commitment to Safe Gambling Practices in Australia
Age Verification
We strictly enforce 18+ age requirements in compliance with Australian state gambling laws. Our multi-step verification process prevents underage access, utilizing government-issued ID checks and third-party validation services approved by Australian regulators.
Session Limits
Players can set personal time limits on their gaming sessions through our platform. These voluntary controls help maintain healthy habits and comply with Australian Responsible Gambling Codes of Practice. Limits can be adjusted once every 24 hours.
Deposit Controls
Our system allows setting daily, weekly, or monthly deposit limits in accordance with Australian gambling regulations. These binding limits help players manage their spending and cannot be increased for 7 days after request.
Self-Exclusion
Players may exclude themselves from our platform for periods ranging from 3 months to 5 years, as mandated by Australian state gambling authorities. During exclusion, all accounts are frozen and marketing communications cease.
Reality Checks
Our system provides regular pop-up notifications displaying time spent and money wagered, meeting Australian regulatory requirements. These reminders help players maintain awareness of their gambling activity during sessions.
Problem Gambling Support
We prominently display links to Australian support services like Gambling Help Online and Lifeline. Our staff receive annual training on identifying and assisting problem gamblers as required by Australian industry standards.
Fair Gaming
All games operate on certified random number generators approved by Australian testing laboratories. We display payout percentages and game rules transparently in compliance with Australian Consumer Law and state gambling regulations.
Family Protection
We provide resources for concerned family members through partnerships with Australian counseling services. Third-party exclusion requests can be submitted with appropriate documentation as per Australian privacy and gambling laws.